Post: Collection Agency Calling My Business

Posted by Joanna Yates on 8/23/07
I am the Office Manager. I have several people that I garnish wages on to send to a Collection Agency. Every week along with the payments, I send a spread sheet on each individual to keep them informed of how the payment was calculated, to which account & amount to be applied, and if there is not a payment, why not. My problem is the collection agency is call ME, disrupting my work,wanting to know why they have not received payment on a certain account. Every week they receive an update on all garnishments for their benefit and mine. Yet I cannot get them to stop calling ME. Each collector had a certain account, I may get 3 or 4 calls from the same collection agency from different people! This has to stop! When I direct them to the spread sheet they get nasty! My office is more than compliant with the law, and I take extra steps to same time, I am only one person! Can they keep harrassing me like that?
Posts on this thread, including this one
- Collection Agency Calling My Business, 8/23/07, by Joanna Yates.
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