Post: British Airways refused boarding

Posted by PK on 4/18/06
OK here is the story:
My wife had to go to India in a hurry because her father was
ill. She bought a British Airways ticket but was stopped in
Philadelphia apparently because she needed a air-side
transit visa for passing through London. She is a permanent
resident and I found out later that 2 years back they
instituted a new rule saying that this visa is required is
the US permanent residence was issued before April 21st
1998. Guess what hers was issued Nov 1997. She eventually
made it to India by KLM.
Bad luck you would say. But here is the rest of the story:
She was issued a boarding pass in Pittsburg for her flight
out of Philadelphia to London to Delhi. They checked her
documents in Pittsburgh and the only reason they found it
out in Philly was because she went to the counter to change
her seat. Bad luck again. Otherwise, no one would have found
it out. We did not know.
And here is the last part. She went to India June 2005 by
British Airways and no one stopped her for not having a
air-side transit visa both ways. And this rule was supposed
to have gone into effect 2yrs back.
Can we sue BA?
- for not mentioning this requirement on their webiste
when they have several other warnings and not this one.
Plus, they require you to input all passport and green card
info. So they could have easily warned us long before.
- for failing to stop her from going the first time. And
thus violating UKs immigration rules and jeopardizing my
wife's safety. Because if she were caught the first time
then it would have been a nightmare.
Thanks for reading so far.
Posts on this thread, including this one
- British Airways refused boarding, 4/18/06, by PK.
- Re: British Airways refused boarding, 4/18/06, by Curmudgeon.
- Re: British Airways refused boarding, 4/18/06, by PK.
- Re: British Airways refused boarding, 4/18/06, by Curmudgeon.