Re: British Airways refused boarding

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No.

On 4/18/06, PK wrote:
> BA has all the right to refuse boarding as long it is
> universally applicable. BA made great efforts to tell you on
> their website what all legal documents and procedures are
> necessary except this one. You can say that they are not
> required to do so and they can say it is my responsibility to
> check these regulations by visiting UK's consulate website.
>
> BA can wash their hands of all responsibilities. They can say
> that they have a special product, that does not require a
> warning label, but if I consume that product I am liable for
> violating that law. I am just wondering if it is applicable to
> all or some products.
>
> What I am trying to say is that they did violate the law. And
by
> doing so jeopardized my wife's safety. They have a inconsistent
> system in place where sometimes they will let you through and
> sometimes not. If it had happened the first time when she went
> by BA last June I would not be complaining as much. Except that
> I would say it is very bad customer service.
>
> As far as cash registers ringing, I see that on their side.
> Happily collected the money without any regards to whether we
> are able to fly or not.
>
> All I want to know, given that I am not an expert, whether this
> case has any merit.
>
> On 4/18/06, Curmudgeon wrote:
>> You want to sue BA for failing to warn you to not break the
>> law?????? I can already hear those cash registers ringing.
>>
>> On 4/18/06, PK wrote:
>>> OK here is the story:
>>> My wife had to go to India in a hurry because her father
>> was
>>> ill. She bought a British Airways ticket but was stopped in
>>> Philadelphia apparently because she needed a air-side
>>> transit visa for passing through London. She is a permanent
>>> resident and I found out later that 2 years back they
>>> instituted a new rule saying that this visa is required is
>>> the US permanent residence was issued before April 21st
>>> 1998. Guess what hers was issued Nov 1997. She eventually
>>> made it to India by KLM.
>>>
>>> Bad luck you would say. But here is the rest of the story:
>>> She was issued a boarding pass in Pittsburg for her flight
>>> out of Philadelphia to London to Delhi. They checked her
>>> documents in Pittsburgh and the only reason they found it
>>> out in Philly was because she went to the counter to change
>>> her seat. Bad luck again. Otherwise, no one would have
>> found
>>> it out. We did not know.
>>>
>>> And here is the last part. She went to India June 2005 by
>>> British Airways and no one stopped her for not having a
>>> air-side transit visa both ways. And this rule was supposed
>>> to have gone into effect 2yrs back.
>>>
>>> Can we sue BA?
>>> - for not mentioning this requirement on their webiste
>>> when they have several other warnings and not this one.
>>> Plus, they require you to input all passport and green card
>>> info. So they could have easily warned us long before.
>>> - for failing to stop her from going the first time. And
>>> thus violating UKs immigration rules and jeopardizing my
>>> wife's safety. Because if she were caught the first time
>>> then it would have been a nightmare.
>>>
>>> Thanks for reading so far.