Posted by Judy on 12/13/10

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Hello, I'm a sales associate for Fine Jewelry at Macy's. I
recently was waiting on a customer who had wanted to see
several pieces out of 3 different cases. The very first
case we were at I had accidently left that case door ajar
approximately 1/2 inch and one of my co-workers noticed the
door ajar and pushed it closed (I didn't know this until
after this incident). During this time I was still with my
customer but realized that 2 loss prevention persons along
with one of my managers were in the department as well,
discussing something. By the time I was finished with my
customer, loss prevention and my manager had left the
department. Soon after, I receieved a call from LP to count
the cases because they believe they saw someone take pieces
from one of the cases. My co-worker and I counted the cases
and noticed that 5 tennis bracelets along with the display
was gone (approximately $10,000). Needless to say, it was
out of the very first case I was showing pieces out of for
my customer. I called LP to let them know as well as my
manager that we were missing the bracelets. LP, my manager,
and co-worker talked about me showing the pieces out of
that case and that it was left ajar. I was in tears because
I must have accidently left that door ajar, I thought I was
going to loose my job and I thought I may have to pay for
the loss. After seeing how upset I was, LP said "ok, I
won't let this go on any longer, we have the bracelets in
the safe." Of course, I was so overwhelmed with this
incident, I'm glad my shift was over at that time. I
continue to try and wrap my head around how low of a trick
that was played upon me by LP. My question is: is this a
normal thing for Macy's LP to do to their own employees.
I'm 46 years old and owned my own business for 12 years and
have been in the retail workforce for 30 years. In all my
life I have never been treated like this. I'm so upset and
stressed by the fact of this matter that I'm considering
quitting. Could you please tell me if this is a normal
thing for LP? Is this a fair thing to do?

Macy's Sales Associate, 12/13/10, by Judy.

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