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Re: Werner Aluminum Attic Ladder Defect / Accident
Posted by Michael Doeringsfeld on 5/09/08

    NOTICE:
    MARCH 2008 ACCIDENT WITH WERNER LADDER STEEL ATTIC STEPS......
    I HAVE WERNER LADDER STEEL ATTIC PULL DOWN STEPS RATED FOR 300 LBS. I
    AM 210 LBS. BOTH LOWER HINGES BROKE CAUSING ME TO FALL TO THE GARAGE
    FLOOR. I RECEIVED A BROKEN WRIST REQUIRING SURGERY (STEEL PLATE AND 12
    SCREWS). PLEASE CONTACT ME IF YOUR WERNER ATTIC STEPS BROKE AT THE
    HINGE. mtdoer@verizon.net


    On 5/08/08, Michael Doeringsfeld wrote:
    > On 3/01/08, jack wrote:
    >> On 10/09/06, Carl Lindberg wrote:
    >>> Same deal with me.....On Saturday morning, 10/07/2006, I dropped
    >>> down my 300 lb. Werner Attic Ladder in my garage to get a cooler
    >>> for the weekend......the left lower hinge broke...(die cast
    >>> aluminum)( should't be used for hinges).......anyhow, I was lucky
    >>> not to get hurt. The ladder was purchased from Lowe's when the
    >>> garage was built two summers ago. I've been happy with it until
    >>> now......and I will pursue replacement hinges from Werner asap.
    >>>
    >>>
    >>>
    >>>
    >>>
    >>>
    >>>
    >>>
    >>> On 10/09/06, Mark wrote:
    >>>> On 9/28/06, Mike Allen wrote:
    >>>>> On 1/12/06, SK wrote:
    >>>>>> On 1/09/06, Carlos Orantes wrote:
    >>>>>>> I am looking for information on defects or accidents that
    >>>>>>> have come out of people using Werner type IA 300lbs rated
    >>>>>>> attic pull down ladders. I was using a brand new one and
    >>>>>>> when I was on it, the lowest hinge simply broke causing the
    >>>>>>> ladder to twist around dropping me off onto my garage
    >>>>>>> floor. When I went to Lowe's to purchase a new one to
    >>>>>>> install and send the old one back, I noticed that the new
    >>>>>>> ladder had different hinges. I am wondering whether Werner
    >>>>>>> knew about this problem and didn't bother notifying anyone
    >>>>>>> who had purchased these. I tried calling Werner directly
    >>>>>>> and was transferred automatically to their consumer
    >>>>>>> response department without getting a live person. I am
    >>>>>>> left curious as to why I cannot get direct information from
    >>>>>>> this company.
    >>>>>>>
    >>>>>>> Please advise!
    >>>>>>
    >>>>>> I am familiar with many of Werner's products. I'd be
    >>>>>> interested in seeing photos of the damage you've described.
    >>>>>> Perhaps I can help.
    >>>>>>
    >>>>>> SK
    >>>>>
    >>>>>
    >>>>> The same thing happened to me today. I was coming down from the
    >>>>> garage attic (Werner S2200 Attic Ladder) when the lower portion
    >>>>> left side hinge broke. It is only 6 months old. I fell backwards
    >>>>> approximately 5 feetonto the cement.. It is rated at 300 lbs, I
    >>>>> weigh 230 and was not carrying anything. This really pissed me
    >>>>> off, as I have had four back surgeries in the last 6 years.
    >>>>> Please help with any info you may have.
    >>>>>
    >>>>> Thanks, Mike
    >> same thing happend to me! I called werner they sent me out a new set
    >> .all ok now.... All the info is on the inside of the stairs pretty
    >> simple.. good luck
    >
    > NOTICE:
    > MARCH 2008 ACCIDENT WITH WERNER LADDER STEEL ATTIC STEPS......
    > I HAVE WERNER LADDER STEEL ATTIC PULL DOWN STEPS RATED FOR 300 LBS. I
    > AM 210 LBS. BOTH LOWER HINGES BROKE CAUSING ME TO FALL TO THE GARAGE
    > FLOOR. I RECEIVED A BROKEN WRIST REQUIRING SURGERY (STEEL PLATE AND 12
    > SCREWS). PLEASE CONTACT ME IF YOUR WERNER ATTIC STEPS BROKE AT THE
    > HINGE. mtdoer@verizon.net

     
     

 
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