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Re: Toyota Owners (online) Unite for Resolution: Engine Slu
Posted by Curmudgeon on 7/26/07

    Then, sir, please tell us the source of your information from which
    you can absolutely deny that Toyota has any relationship with
    complaintremover.com.

    On 7/26/07, Ben Voulin wrote:
    > Not only is my denial of Charlene Blake's wild accusation factual,
    > it's a testimonial to the irrationality and futility of her repeated
    > attacks on automakers.
    > If there was any proof whatsoever that her claim was valid, I'd be
    > the first to apologize!
    > But she can't show any proof at all, and she knows it.
    > Someone wrote earlier in this forum that Charlene Blake is
    > completely nuts.
    > If her latest accusation has any value whatsoever, it's yet another
    > example of how far off her rocker she really is.
    > Her fantasy that Toyota has some relationship
    > with "Complaintremover.com" is just plain insane by anyone's
    > standard.
    > Furthermore, your half witted "presumption" that I'm in some way
    > involved with Toyota in Charlene's latest fantasy is about as off
    > balance as it gets.
    > She has really lost it this time!! You too, my friend!!
    > I submit that your analogy is every bit as nuts as she is.
    > If you honestly believe your own convoluted BS, then my advice to
    > you would be to get some reality counselling.
    > At the very least, get real before fantasyland becomes too
    > compfortable.
    >
    >
    > On 7/26/07, Curmudgeon wrote:
    >> If your denial of Charlene Blake's accusation is factual, you must
    >> have some evidence of that and such evidence could only come from
    >> deep inside Toyota at the most confidential levels. Therefore, we
    >> must presume that you are an insider with Toyota and that Toyota
    >> has its employees and agents actively following these websites and
    >> campaigning to denounce any negative publicity.
    >>
    >> On 7/26/07, Ben Voulin wrote:
    >>> Charlene Blake has really taken liberty with the truth this
    >>> time!!
    >>> Here's what she wrote: "Apparently, Toyota is associated with an
    >>> internet company, 'Complaintremover.com,' which promises to
    >>> remove negative complaints about it from Google searches.
    >>> Now that's an outragious claim if there ever was one!!
    >>> It clearly illustrates that Charlene Blake doesn't care how big
    >>> the lie as long as it fans the flames of her campaign of
    >>> misinformation and distorted reality.
    >>> When Charlene Blake accuses people of misdeeds like that, she'd
    >>> better be prepared to back up her lies with some real proof.
    >>> In this case she would find that impossible--simply because it's
    >>> completely false and a completely baseless accusation.
    >>> Or is Charlene Blake just getting wildly desperate because her
    >>> lost cause is long past being hopeless.
    >>> Lesson learned---baseless propaganda in and of itself isn't the
    >>> way Charlene.
    >>> In this instance you have really exposed who you are, what
    >>> tactics you stoop to, and how desperately empty your tank of
    >>> credibility is.
    >>>
    >>>
    >>>
    >>>
    >>> On 7/20/07, Charlene Blake wrote:
    >>>> It is worth noting that if one does a search on Toyota's web
    >>>> site for 'Customer Support Program for Engine Oil Gelation' or
    >>>> anything close to it, nothing comes up!! The only thing about
    >>>> this program that comes up on a Google search is what I have
    >>>> written about it!!
    >>>>
    >>>> What's REALLY going on at Toyota? Is the company intentionally
    >>>> hiding this very important information from its customers? Are
    >>>> dealerships acting like they don't know anything about the
    >>>> program?
    >>>>
    >>>> Bruce Ertmann, CEO at Toyota, admitted that the first round of
    >>>> Toyota owner letters that were sent out in a staggered fashion
    >>>> in February 2002 was halted before the 3.3 million Toyota
    >>>> vehicle owners received them. The first letter was called the
    >>>> SPA or 'Special Adjustment Policy' and it was good for 12
    >>>> months. It covered repairs for engine oil sludge in an engine
    >>>> that was sufficiently maintained by the owner.
    >>>>
    >>>> After a near online revolt by Toyota owners, Toyota then
    >>> issued
    >>>> the CSP or 'Customer Support Program for Engine Oil Gelation'
    >>>> in April 2002. This program covers sludge repairs for EIGHT
    >>>> YEARS and UNLIMITED MILEAGE, starting with the purchase date.
    >>>> Once again, Toyota claimed that it would send out all 3.3
    >>>> million Toyota owner letters in a staggered manner.
    >>>>
    >>>> One year after this claim, Toyota owners continued to post
    >>> that
    >>>> they had not yet received any such letter. The discussions
    >>> took
    >>>> place on Edmunds.com 'Town Hall' (now known as
    >>>> CarSpace.com 'Forums'), on Cartrackers.com 'Toyota Forum,' The
    >>>> Complaint Station for Toyota, and a number of other auto
    >>> sites.
    >>>> Mr. Ertmann participated in some of the forums and he assured
    >>>> customers that their sludge issues would be addressed. He also
    >>>> assured owners that they would received their letter.
    >>>>
    >>>> Well, it has been over seven years since this CSP was issued
    >>>> now and still many Toyota owners indicate that they received
    >>> no
    >>>> such letter. Further, they tell stories about their
    >>> experiences
    >>>> that mimic what the ORIGINAL SLUDGE VICTIMS posted
    >>>> about....before any programs were initiated! Deja Vu?!? Sure
    >>> it
    >>>> is! Apparently, Toyota never planned to send out all the
    >>>> letters. Further, it continues to keep quiet about the CSP and
    >>>> to keep its customers in the dark! Now that the sites where
    >>> the
    >>>> discussions took place are defunct (hacking, etc.), Toyota
    >>>> customers are having difficulty finding the much needed engine
    >>>> oil sludge information.
    >>>>
    >>>> Go ahead...do a search on Toyota's very own web site and see
    >>>> what you find on this very serious engine condition! As of
    >>>> today, 7/16/07, SPA and CSP searches yield nothing...no owner
    >>>> letter information, no details about the programs, NOTHING!
    >>> So,
    >>>> why is this? Why is Toyota keeping this information from the
    >>>> Toyota owners...1997-2002 vehicle owners some of whom still
    >>>> qualify for the program based on age and/or mileage?
    >>>>
    >>>> Don't the 3.3 million Toyota owners have a right to know about
    >>>> this??? Why should the only mention of these progams be in my
    >>>> postings after a Google search? Does Toyota actively seek to
    >>>> remove negative complaints about its company from internet
    >>>> searches? Does it actively to remove key information about
    >>> this
    >>>> engine oil gelation from internet searches?
    >>>>
    >>>> Apparently, Toyota is associated with an internet
    >>>> company, 'Complaintremover.com,' which promises to remove
    >>>> negative complaints about it from Google searches. This same
    >>>> company claims that it will PROVIDE positive postings to take
    >>>> the place of the negative ones! This company says it
    >>>> can 'unlock Google cache' and manipulate what information
    >>>> appears on the first pages of a Google search!!
    >>>>
    >>>> Hmmm...active manipulation of posted
    >>> information...particularly
    >>>> Toyota vehicle owner information! Does this sound like
    >>>> something you, a current Toyota owner and/or would-be Toyota
    >>>> would accept?!?
    >>>>
    >>>> Forgive me, but this sounds like a company that is afraid of
    >>>> the truth! Why would a company that has risen to #1 in the
    >>> auto
    >>>> marketplace need to intentionally manipulate search
    >>>> information?!? Is it afraid that this *sanitized* information
    >>>> might keep it from maintaining this status? Is it afraid that
    >>>> that Toyota owners might continue to ask the tough questions?
    >>>> WHY would it need to form a partnership with this 'search
    >>>> engine optimization' (translated: removal of key information)
    >>>> company?!?
    >>>>
    >>>> Something isn't right about this! Is the intent to weaken the
    >>>> power of the Toyota consumer? Is it to limit the Toyota
    >>> owners'
    >>>> freedom of speech? Is it to keep the would-be Toyota owners
    >>>> from seeing what has transpired in the last few
    >>>> years...especially concerning Toyota engine oil sludge?
    >>>>
    >>>> It is my personal feeling that if consumers knew what
    >>> companies
    >>>> like Toyota are doing to keep the real world experiences
    >>>> (perceived to be negative by the company) of its vehicle
    >>> owners
    >>>> from coming forward, they would be SHOCKED!!
    >>>>
    >>>> This reminds me of what happened back in 2001 when I posted
    >>>> that the Toyota Financial Services web site had a 'Engine
    >>>> Sludge' link. This was back when some 'regulars' on
    >>> Edmunds.com
    >>>> were saying that Toyota sludge was just one big hoax. This was
    >>>> back when Edmunds.com banned me from asking the tough
    >>> questions
    >>>> about Toyota on its web site. This was back when Toyota blamed
    >>>> the engine oil sludge on the Toyota owners and made void the
    >>>> new vehicle warranty as soon as it surfaced!
    >>>>
    >>>> I posted the information, including the link to that
    >>>> TFS 'Engine Sludge' link, and within 72 hours, it was REMOVED!
    >>>> Guess that it might have been very embarrassing for
    >>>> Toyota...after all, NOTHING was revealed about engine sludge
    >>> up
    >>>> to that point...except by the Toyota owners posting online.
    >>>> POOF! Evidence removed, just like that! Wouldn't it be very
    >>>> interesting to find out what else has been removed online by
    >>>> the company?
    >>>>
    >>>> Hmmm...I am wondering if this has anything to do with
    >>>> the 'corporate protectors' following me around wherever I post
    >>>> to challenge my Toyota engine oil sludge information? Such
    >>>> personal attacks all because I am giving information that
    >>>> Toyota refuses to? Strange, isn't it? Let's just say that I am
    >>>> concerned about the current Toyota owners who have sludge and
    >>>> not one shred of information about the SPA or the CSP.
    >>>>
    >>>> Now, the sludge is just one issue. There are many others
    >>>> associated with the Toyota Sienna that have also been swept
    >>>> under the table. Pulling to the left, recurrent brake problems
    >>>> (brake drums), sticking (sometimes breaking) sliding door
    >>>> locks, power steering problems, excessive tire wear,
    >>>> transmission failures, emissions control component failures,
    >>>> speedometer failure, excessive heat with highway driving,
    >>> paint
    >>>> flaking, etc. And...I won't even discuss the 4Runner head
    >>>> gasket issue here!
    >>>>
    >>>> One of the 'corporate protectors' said that Toyota was no
    >>>> different than any other carmaker. Hmmm...that isn't what the
    >>>> Toyota owners were told in the advertisements!
    >>>>
    >>>> Look..all we, the Toyota owners are asking for is the truth.
    >>> We
    >>>> want Toyota to both acknowledge and fix, once and for all, the
    >>>> engine oil sludge problem. At this point, Toyota owners aren't
    >>>> even able to get the information from Toyota. Is this FAIR?!?
    >>>> This situation is unacceptable...and I am far from alone in
    >>>> this sentiment.
    >>>>
    >>>> Charlene Blake
    >>>> cblake@erols.com

     
     

 
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