Re: Werner pull down attic ladder

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On 11/30/09, Ross Anger wrote:
> My ladder hinge broke at the lower left hinge as I was decending. I
> didnt fall and there were no injuries. I called Werner the next day
> and they are going to send me replacement parts. No reason to sue!
>
> On 8/05/09, HARMON wrote:
>> On 8/01/09, frank hogan wrote:
>>> On 8/12/08, MRS wrote:
>>>> A MUST FOR YOU. Start to blog on listed Werner Ladder site.
>>>>
>>>> On 8/12/08, roger groves wrote:
>>>>> On 4/19/08, kristi waterland wrote:
>>>>>> On 12/09/07, David Resley wrote:
>>>>>>> On 12/07/07 I was descending my 2 year old steel pull down
>>>>>>> ladder that had replaced a similar Werner pull down made
>>>>>>> of wood (that had pulled loose from the pull down door)
>>>>>>> when the right side lower hinge just fell apart plunging
>>>>>>> me off an adjacent wall to the floor. The hinge looks like
>>>>>>> it was made of cast pot metal. Upon inspecting the left
>>>>>>> side hinge, I found a crack in it as well. If the damn
>>>>>>> ladder is made of steel, why are the hinges made of junk
>>>>>>> metal? I have a bad nack as well and wound up
>>>>>>> nursing it the rest of the day. I found this link while
>>>>>>> looking for possible replacement hinges. Anyone up for a
>>>>>>> class action suit?
>>>>> i to fell from my s2210 ladder after the lower hinges broke,
>>>>> lucky i wasnt hurt, did you find any replacements
>> Call Werner & complain. Make sure you have the Model Number & the MK
>> number. They will send you a fix-it kit for free. I guess this has
>> been a common problem.

Sorry about your ladder accidents. PLEASE call the consumer protection hot line at 1-800-638-
2772 and report this problems so there may be a recall. Many others have had the same
problem and it is just a matter of time before someone is seriously injured if flawed ladders are
not taken off of the market. The only way for that to happen is for people like you to report the
problem. I know it is a bit of a hassle, but please do so for the safety of
others. Thank you in advance.