Re: Werner S2208 300lb Capacity hinge shear

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On 2/26/11, RPP wrote:
> On 11/07/10, Merle Jones wrote:
>> On 5/29/10, tvb wrote:
>>> On 10/27/09, tvb wrote:
>>>> On 8/05/09, Harmon wrote:
>>>>> On 1/01/08, Scott Murphy wrote:
>>>>>> Climbing the ladder today to return Christmas items to
>>>>>> garage attic. On top step of lowest ladder segment, hinges
>>>>>> sheared, I fell to garage floor. No injury, yet pretty
>>>>>> hard fall. With box and my weight, now where close to the
>>>>>> 300lb capacity. Hinges were locked, not sure which hinge
>>>>>> sheared first, too busy with the fall. Hinges appear to be
>>>>>> cast metal. Can anyone provide information on how to get a
>>>>>> refund,replacement or recall information?
>>>>> My S2210 mk3 Werner attic stairs broke at the bottom left
>>>>> hing. I fell and
>>>>> hurt my back. When I called, they directed me to buy another
>>>>> model! When I
>>>>> complained that the ladder was less than 3 years old, and it
>>>>> should not
>>>>> have broken with almost no use, they told me there is a fix-
>>>>> it kit. They
>>>>> are sending it to me now, I'll update when it comes in.
>>>>
>>>> PLEASE call the consumer protection hot line at 1-800-638-2772
>> and report these
>>>> problems so there may be a recall. Many others have had the
>> same problem and
>>>> it is just a matter of time before someone is seriously injured
>> if flawed ladders are
>>>> not taken off of the market. The only way for that to happen is
>> for people like you
>>>> to report the problem. I know it is a bit of a hassle, but
>> please do so for the safety
>>>> of others. Thank you in advance.
>>>
>>> WARNING: There have been numerous reported incidences of the
>> hinges on these
>>> S2208 and S2210 models breaking, with little use, resulting in
>> serious injury to the
>>> user. Just do a google search with the search words: Werner
>> s2210 broke.
>>>
>>> There are many other threads on counsel.net with reported
>> problems about these
>>> S2200 series ladders (S2208 and S2210). I count at least 8
>> different threads,
>>> including:
>>>
>>> Werner S2210 Capacity hinge shear, Werner s2210, Werner S2210,
>> Werner pull down
>>> attic ladder, Werner Ladder, Werner S2210 Attic Ladder, Werner
>> Attic Ladder S2208
>>> Junk, and Werner Attic Ladder S2200 series.
>>>
>>> I count at least 50 reports from those eight different threads.
>> Please review them all
>>> for a more comprehensive view of the extent of this problem.
>> Also, please post your
>>> complaint on the s2210 (small “s” not capital) thread which seems
>> to have the most
>>> reports.
>>>
>>> If you've had problems with this model, please call the consumer
>> protection hot line
>>> at 1-800-638-2772 and report these problems so there may be a
>> recall. If you
>>> have already done so, follow-up with a letter to ask why nothing
>> has been done with
>>> respect to a recall.
>>>
>>> As you can see, many others have had the same problem and it is
>> just a matter of
>>> time before someone is seriously injured if flawed ladders are
>> not taken off of the
>>> market. The only way for that to happen is for people like you to
>> report the problem.
>>> I know it is a bit of a hassle, but please do so for the safety
>> of others. Thank you in
>>> advance.
>>>
>> My daughter was stowing some things away in our attic today and i
>> heard this crash. She had fell to the garage floor due to a broken
>> hinge ( bottom right side) on the (Werner) model S2210. Ankle is
>> swollen at this point, may take her in to see doc. I'm mad as hell
>> after reading that this issue has been a problem for quite some
>> time now with no notification of a recall. I will be reporting
> this
>> to the comsumer protection agency as well as with the Werner
>> company, if that will do any good. The ladder is useless now with
> a
>> broken hinge. I'll update after i call Werner!
>
>
> Any luck. The screw holding the hinge to my Werner attic ladder
> (S2210) just sheared off a couple of weeks ago. The other side held
> so I did not fall, but am now concerned about my safety. I presume
> that the sheared screw cannot be replaced without removing the whole
> ladder. In inspecting the screw it looks to be pretty cheap.
> Ladder was made in China I presume to help with profit margins for
> this company. How is this product allowed to remain out there
> without serious injury warning or recall.
Sorry - just checked my ladder - it is not a S2210, but rather a S2208.
However, looks to be a problem with Werner designs in general. I have
a picture of the sheared hinge screw, but don't know how to post.
Suggestions?