Re: Werner S2210 300lb Capacity hinge shear

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On 4/18/12, tvb wrote:
> BTW, I just saw that a San Francisco law firm recently (this March)
> filed a class action suit against Werner because of these S2208 and
> S2210 defective ladders and Werner's attempts to conceal the problem.
> Below is a link to the case/firm, if you want to get involved.
>
> Good luck.
>
> Ted
>
> http://www.audetlaw.com/index.php/case/werner_attic_ladders
>
> On 2/28/12, Robert Matusevich wrote:
>> On 2/26/11, RPP wrote:
>>> On 11/07/10, Merle Jones wrote:
>>>> On 5/29/10, tvb wrote:
>>>>> On 10/27/09, tvb wrote:
>>>>>> On 8/05/09, Harmon wrote:
>>>>>>> On 1/01/08, Scott Murphy wrote:
>>>>>>>> Climbing the ladder today to return Christmas items to
>>>>>>>> garage attic. On top step of lowest ladder segment, hinges
>>>>>>>> sheared, I fell to garage floor. No injury, yet pretty
>>>>>>>> hard fall. With box and my weight, now where close to the
>>>>>>>> 300lb capacity. Hinges were locked, not sure which hinge
>>>>>>>> sheared first, too busy with the fall. Hinges appear to be
>>>>>>>> cast metal. Can anyone provide information on how to get a
>>>>>>>> refund,replacement or recall information?
>>>>>>> My S2210 mk3 Werner attic stairs broke at the bottom left
>>>>>>> hing. I fell and
>>>>>>> hurt my back. When I called, they directed me to buy another
>>>>>>> model! When I
>>>>>>> complained that the ladder was less than 3 years old, and it
>>>>>>> should not
>>>>>>> have broken with almost no use, they told me there is a fix-
>>>>>>> it kit. They
>>>>>>> are sending it to me now, I'll update when it comes in.
>>>>>>
>>>>>> PLEASE call the consumer protection hot line at 1-800-638-2772
>>>> and report these
>>>>>> problems so there may be a recall. Many others have had the
>>>> same problem and
>>>>>> it is just a matter of time before someone is seriously injured
>>>> if flawed ladders are
>>>>>> not taken off of the market. The only way for that to happen is
>>>> for people like you
>>>>>> to report the problem. I know it is a bit of a hassle, but
>>>> please do so for the safety
>>>>>> of others. Thank you in advance.
>>>>>
>>>>> WARNING: There have been numerous reported incidences of the
>>>> hinges on these
>>>>> S2208 and S2210 models breaking, with little use, resulting in
>>>> serious injury to the
>>>>> user. Just do a google search with the search words: Werner
>>>> s2210 broke.
>>>>>
>>>>> There are many other threads on counsel.net with reported
>>>> problems about these
>>>>> S2200 series ladders (S2208 and S2210). I count at least 8
>>>> different threads,
>>>>> including:
>>>>>
>>>>> Werner S2210 Capacity hinge shear, Werner s2210, Werner S2210,
>>>> Werner pull down
>>>>> attic ladder, Werner Ladder, Werner S2210 Attic Ladder, Werner
>>>> Attic Ladder S2208
>>>>> Junk, and Werner Attic Ladder S2200 series.
>>>>>
>>>>> I count at least 50 reports from those eight different threads.
>>>> Please review them all
>>>>> for a more comprehensive view of the extent of this problem.
>>>> Also, please post your
>>>>> complaint on the s2210 (small “s” not capital) thread which seems
>>>> to have the most
>>>>> reports.
>>>>>
>>>>> If you've had problems with this model, please call the consumer
>>>> protection hot line
>>>>> at 1-800-638-2772 and report these problems so there may be a
>>>> recall. If you
>>>>> have already done so, follow-up with a letter to ask why nothing
>>>> has been done with
>>>>> respect to a recall.
>>>>>
>>>>> As you can see, many others have had the same problem and it is
>>>> just a matter of
>>>>> time before someone is seriously injured if flawed ladders are
>>>> not taken off of the
>>>>> market. The only way for that to happen is for people like you to
>>>> report the problem.
>>>>> I know it is a bit of a hassle, but please do so for the safety
>>>> of others. Thank you in
>>>>> advance.
>>>>>
>>>> My daughter was stowing some things away in our attic today and i
>>>> heard this crash. She had fell to the garage floor due to a broken
>>>> hinge ( bottom right side) on the (Werner) model S2210. Ankle is
>>>> swollen at this point, may take her in to see doc. I'm mad as hell
>>>> after reading that this issue has been a problem for quite some
>>>> time now with no notification of a recall. I will be reporting
>>> this
>>>> to the comsumer protection agency as well as with the Werner
>>>> company, if that will do any good. The ladder is useless now with
>>> a
>>>> broken hinge. I'll update after i call Werner!
>>>
>>>
>>> Any luck. The screw holding the hinge to my Werner attic ladder
>>> (S2210) just sheared off a couple of weeks ago. The other side held
>>> so I did not fall, but am now concerned about my safety. I presume
>>> that the sheared screw cannot be replaced without removing the whole
>>> ladder. In inspecting the screw it looks to be pretty cheap.
>>> Ladder was made in China I presume to help with profit margins for
>>> this company. How is this product allowed to remain out there
>>> without serious injury warning or recall.