Re: Werner Attic Ladder

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I bought the werner attic ladder MK3 four years ago and used it
maybe ten times at the most and the struts went bad on it. I
searched on line at werner parts and they say the struts are not
available to repair it with.

On 9/29/09, Frank B wrote:
> On 8/05/09, Harmon wrote:
>> On 4/15/08, Sam K. wrote:
>>> Same problem. Lower hinge on the 10' model snapped
>>> sending me to the floor. Sent email to Werner asking for
>>> information.....no response. Contacted the CPSC, filled
>>> out report and just wrapped up (this morning) a one hour
>>> visit with one of their field investigators. Gave her the
>>> broken parts. We'll see what happens.
>>>
>>> sk/
>> My S2210 mk3 Werner attic stairs broke at the bottom left
>> hing. I fell and
>> hurt my back. When I called, they directed me to buy another
>> model! When I
>> complained that the ladder was less than 3 years old, and it
>> should not
>> have broken with almost no use, they told me there is a fix-
>> it kit. They
>> are sending it to me now, I'll update when it comes in.