Re: Werner Attic Ladder

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On 4/15/08, Sam K. wrote:
> Same problem. Lower hinge on the 10' model snapped
> sending me to the floor. Sent email to Werner asking for
> information.....no response. Contacted the CPSC, filled
> out report and just wrapped up (this morning) a one hour
> visit with one of their field investigators. Gave her the
> broken parts. We'll see what happens.
>
> sk/
My S2210 mk3 Werner attic stairs broke at the bottom left
hing. I fell and
hurt my back. When I called, they directed me to buy another
model! When I
complained that the ladder was less than 3 years old, and it
should not
have broken with almost no use, they told me there is a fix-
it kit. They
are sending it to me now, I'll update when it comes in.