Re: Werner Aluminum Ladder Defect/Accident

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On 4/16/08, Barry Cogut wrote:
> I recently bought one of these ladders with the brand name
> Century at Ace Hardware. It looked exactly like the Werner
> and the instructions were identical to the Werner. I called
> Century to see what they had to say about the accidents
> reported. They said they were unaware of any accidents and
> that they were manufacturing the ladder for Werner. They
> said the ladder now had steel hinges. I am a little uneasy
> about installing it due to the reported accidents.
My S2210 mk3 Werner attic stairs broke at the bottom left
hing. I fell and
hurt my back. When I called, they directed me to buy another
model! When I
complained that the ladder was less than 3 years old, and it
should not
have broken with almost no use, they told me there is a fix-
it kit. They
are sending it to me now, I'll update when it comes in.