Re: Werner Ladder

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On 11/30/09, Russ wrote:
> I had both hinges snap off when I started up the ladder tonight to get
> the Christmas decorations down. They appear to be made out of a cheap
> pot metal. I can't get the model number until I can get another ladder
> to get up to it but I'll try to post it tomorrow. I'm still sore.
>
> On 10/27/09, tvb wrote:
>> On 10/27/09, tvb wrote:
>>> On 9/20/09, Alberta Gardner wrote:
>>>> We have Werner model #2208. The lower hinge broke when I was
>>>> coming down the steps in March of 2009. I sustained compression
>>>> fractures at L1-2. Now I find out that they filed for
>>>> bankruptcy. What can we do now?
>>>>
>>>>
>>>> On 8/05/09, Harmon wrote:
>>>>> On 7/20/08, Scottie wrote:
>>>>>> On 5/08/08, Michael Doeringsfeld wrote:
>>>>>>> I have a steel Werner Attic Ladder model #2210 in which
>>>>>>> both lower hinges broke causing me to fall the the garage
>>>>>>> floor. I received a broken wrist that required surgery
>>>>>>> (steel plate and 12 screws). My accident happened March,
>>>>>>> 2008. Please send me an e-mail if you had the same
>>>>>>> incident with Werner Ladder, .
>>>>>>>
>>>>>>> Thanks,
>>>>>>>
>>>>>>> Michael Doeringsfeld
>>>>> My S2210 mk3 Werner attic stairs broke at the bottom left
>>>> hing.
>>>>> I fell and
>>>>> hurt my back. When I called, they directed me to buy another
>>>>> model! When I
>>>>> complained that the ladder was less than 3 years old, and it
>>>>> should not
>>>>> have broken with almost no use, they told me there is a fix-it
>>>>> kit. They
>>>>> are sending it to me now, I'll update when it comes in.
>>>
>>> Have they recalled this product yet? I see that it is still sold on
> the internet. How can
>>> they continue to risk injury/paralysis/death to their customers
> after so many
>>> incidences?
>>
>> PLEASE call the consumer protection hot line at 1-800-638-2772 and
> report these
>> problems so there may be a recall. Many others have had the same
> problem and it is just
>> a matter of time before someone is seriously injured if flawed
> ladders are not taken off of
>> the market. The only way for that to happen is for people like you
> to report the problem. I
>> know it is a bit of a hassle, but please do so for the safety of
> others. Thank you in
>> advance.
>>