Re: Werner Ladder
Posted by tvb on 10/27/09
On 10/27/09, tvb wrote:
> On 9/20/09, Alberta Gardner wrote:
>> We have Werner model #2208. The lower hinge broke when I was
>> coming down the steps in March of 2009. I sustained compression
>> fractures at L1-2. Now I find out that they filed for
>> bankruptcy. What can we do now?
>>
>>
>> On 8/05/09, Harmon wrote:
>>> On 7/20/08, Scottie wrote:
>>>> On 5/08/08, Michael Doeringsfeld wrote:
>>>>> I have a steel Werner Attic Ladder model #2210 in which
>>>>> both lower hinges broke causing me to fall the the garage
>>>>> floor. I received a broken wrist that required surgery
>>>>> (steel plate and 12 screws). My accident happened March,
>>>>> 2008. Please send me an e-mail if you had the same
>>>>> incident with Werner Ladder, .
>>>>>
>>>>> Thanks,
>>>>>
>>>>> Michael Doeringsfeld
>>> My S2210 mk3 Werner attic stairs broke at the bottom left
>> hing.
>>> I fell and
>>> hurt my back. When I called, they directed me to buy another
>>> model! When I
>>> complained that the ladder was less than 3 years old, and it
>>> should not
>>> have broken with almost no use, they told me there is a fix-it
>>> kit. They
>>> are sending it to me now, I'll update when it comes in.
>
> Have they recalled this product yet? I see that it is still sold on the internet. How can
> they continue to risk injury/paralysis/death to their customers after so many
> incidences?
PLEASE call the consumer protection hot line at 1-800-638-2772 and report these
problems so there may be a recall. Many others have had the same problem and it is just
a matter of time before someone is seriously injured if flawed ladders are not taken off of
the market. The only way for that to happen is for people like you to report the problem. I
know it is a bit of a hassle, but please do so for the safety of others. Thank you in
advance.