Re: Werner Ladder

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On 1/05/10, Steve M wrote:
> I just had the same problem on Jan 3rd. I went to step on the first step with
> nothing in hand and the right lower hinge snapped followed by the left.

WARNING: There have been numerous reported incidences of the hinges on these S2208 and S2210
models breaking, with little use, resulting in serious injury to the user. Just do a google search with the
search words: Werner s2210 broke.

There are many other threads on counsel.net with reported problems about these S2200 series ladders
(S2208 and S2210). I count at least 8 different threads, including:

Werner S2210 Capacity hinge shear, Werner s2210, Werner S2210, Werner pull down attic ladder,
Werner Ladder, Werner S2210 Attic Ladder, Werner Attic Ladder S2208 Junk, and Werner Attic Ladder
S2200 series.

I count at least 50 reports from those eight different threads. Please review them all for a more
comprehensive view of the extent of this problem. Also, please post your complaint on the s2210
(small “s” not capital) thread which seems to have the most reports.

If you've had problems with this model, please call the consumer protection hot line at 1-800-638-
2772 and report these problems so there may be a recall. If you have already done so, follow-up with
a letter to ask why nothing has been done with respect to a recall.

As you can see, many others have had the same problem and it is just a matter of time before someone
is seriously injured if flawed ladders are not taken off of the market. The only way for that to happen is
for people like you to report the problem. I know it is a bit of a hassle, but please do so for the safety
of others. Thank you in advance.