Re: Werner Ladder

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On 5/29/10, tvb wrote:
> On 1/05/10, Steve M wrote:
>> I just had the same problem on Jan 3rd. I went to step on the first step with
>> nothing in hand and the right lower hinge snapped followed by the left.
>
> WARNING: There have been numerous reported incidences of the hinges on these S2208 and S2210
> models breaking, with little use, resulting in serious injury to the user. Just do a google search with the
> search words: Werner s2210 broke.
>
> There are many other threads on counsel.net with reported problems about these S2200 series ladders
> (S2208 and S2210). I count at least 8 different threads, including:
>
> Werner S2210 Capacity hinge shear, Werner s2210, Werner S2210, Werner pull down attic ladder,
> Werner Ladder, Werner S2210 Attic Ladder, Werner Attic Ladder S2208 Junk, and Werner Attic Ladder
> S2200 series.
>
> I count at least 50 reports from those eight different threads. Please review them all for a more
> comprehensive view of the extent of this problem. Also, please post your complaint on the s2210
> (small “s” not capital) thread which seems to have the most reports.
>
> If you've had problems with this model, please call the consumer protection hot line at 1-800-638-
> 2772 and report these problems so there may be a recall. If you have already done so, follow-up with
> a letter to ask why nothing has been done with respect to a recall.
>
> As you can see, many others have had the same problem and it is just a matter of time before someone
> is seriously injured if flawed ladders are not taken off of the market. The only way for that to happen is
> for people like you to report the problem. I know it is a bit of a hassle, but please do so for the safety
> of others. Thank you in advance.

I noticed that many people are just replacing the broken hinges (leaving the other original hinges in place).
Since I have seen reports of both the top and bottom hinges breaking, I am wondering why these people
are not replacing all of the original hinges and why they have confidence that the other original hinges
won’t also break.