Re: Werner Attic Ladder S2200 Series

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On 5/29/10, tvb wrote:
> On 5/29/10, tvb wrote:
>> On 5/28/08, dawn wrote:
>>> I'm curious...does Werner have a lot of problems with their
>>> ladders? I fell when the ladder I wa on a couple of weeks
>>> ago literally folded up about a foot up from the shoe on
>>> both sides of the front portion. i ended up shattering a
>>> bone and having surgery a day and a half later. Is this a
>>> common type of problem with the fiberglass ladders?
>>>
>>> On 5/28/08, Nate wrote:
>>>> Werner recently changed this ladder's design to eliminate
>>>> the gear/rack arrangement to compress the struts that
>>>> provide lift assist. The metal frame was changed to wood
>>>> and it's shipped with pre-compressed struts. I found out
>>>> the hard way that the 3 safety stops that hold the rack's
>>>> position (on the prior design) until it's completely
>>>> compressed don't work so well. The teeth on the rack
>>>> severed my finger when it released. I was wondering if
>>>> anyone knows how to find out why Werner eliminated this
>>>> from their design recently, other than the obvious path of
>>>> discovery. Not sure I want to go that route yet. Thanks
>>>> for reading.
>>
>>
>> There are many problems with the werner s2210 and s2208 model's hinges. I have
>> counted 50 incident reports from counsel.net's different threads: werner s2210,
>> werner S2210, Werner S2210 300lb Capacity hinge shear, Werner pull down attic
>> ladder, Werner Ladder, etc.
>>
>> Sorry about your ladder accident. PLEASE call the consumer protection hot line at
>> 1-800-638-2772 and report this problems so there may be a recall. Many others
>> have had the same problem and it is just a matter of time before someone is
>> seriously injured if flawed ladders are not taken off of the market. The only way for
>> that to happen is for people like you to report the problem. I know it is a bit of a
>> hassle, but please do so for the safety of others. Thank you in
>> advance.

WARNING: There have been numerous reported incidences of the hinges on these
S2208 and S2210 models breaking, with little use, resulting in serious injury to the
user. Just do a google search with the search words: Werner s2210 broke.

There are many other threads on counsel.net with reported problems about these S2200
series ladders (S2208 and S2210). I count at least 8 different threads, including:

Werner S2210 Capacity hinge shear, Werner s2210, Werner S2210, Werner pull down
attic ladder, Werner Ladder, Werner S2210 Attic Ladder, Werner Attic Ladder S2208
Junk, and Werner Attic Ladder S2200 series.

I count at least 50 reports from those eight different threads. Please review them all for
a more comprehensive view of the extent of this problem. Also, please post your
complaint on the s2210 (small “s” not capital) thread which seems to have the most
reports.

If you've had problems with this model, please call the consumer protection hot line at
1-800-638-2772 and report these problems so there may be a recall. If you have
already done so, follow-up with a letter to ask why nothing has been done with respect
to a recall.

As you can see, many others have had the same problem and it is just a matter of time
before someone is seriously injured if flawed ladders are not taken off of the market.
The only way for that to happen is for people like you to report the problem. I know it is
a bit of a hassle, but please do so for the safety of others. Thank you in advance.