Re: Werner Attic Ladder S2200 Series

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On 5/29/10, tvb wrote:
> On 5/29/10, tvb wrote:
>> On 5/29/10, tvb wrote:
>>> On 5/28/08, dawn wrote:
>>>> I'm curious...does Werner have a lot of problems with their
>>>> ladders? I fell when the ladder I wa on a couple of weeks
>>>> ago literally folded up about a foot up from the shoe on
>>>> both sides of the front portion. i ended up shattering a
>>>> bone and having surgery a day and a half later. Is this a
>>>> common type of problem with the fiberglass ladders?
>>>>
>>>> On 5/28/08, Nate wrote:
>>>>> Werner recently changed this ladder's design to eliminate
>>>>> the gear/rack arrangement to compress the struts that
>>>>> provide lift assist. The metal frame was changed to wood
>>>>> and it's shipped with pre-compressed struts. I found out
>>>>> the hard way that the 3 safety stops that hold the rack's
>>>>> position (on the prior design) until it's completely
>>>>> compressed don't work so well. The teeth on the rack
>>>>> severed my finger when it released. I was wondering if
>>>>> anyone knows how to find out why Werner eliminated this
>>>>> from their design recently, other than the obvious path of
>>>>> discovery. Not sure I want to go that route yet. Thanks
>>>>> for reading.
>>>
>>>
>>> There are many problems with the werner s2210 and s2208 model's hinges. I have
>>> counted 50 incident reports from counsel.net's different threads: werner s2210,
>>> werner S2210, Werner S2210 300lb Capacity hinge shear, Werner pull down attic
>>> ladder, Werner Ladder, etc.
>>>
>>> Sorry about your ladder accident. PLEASE call the consumer protection hot line at
>>> 1-800-638-2772 and report this problems so there may be a recall. Many others
>>> have had the same problem and it is just a matter of time before someone is
>>> seriously injured if flawed ladders are not taken off of the market. The only way for
>>> that to happen is for people like you to report the problem. I know it is a bit of a
>>> hassle, but please do so for the safety of others. Thank you in
>>> advance.
>
> WARNING: There have been numerous reported incidences of the hinges on these
> S2208 and S2210 models breaking, with little use, resulting in serious injury to the
> user. Just do a google search with the search words: Werner s2210 broke.
>
> There are many other threads on counsel.net with reported problems about these S2200
> series ladders (S2208 and S2210). I count at least 8 different threads, including:
>
> Werner S2210 Capacity hinge shear, Werner s2210, Werner S2210, Werner pull down
> attic ladder, Werner Ladder, Werner S2210 Attic Ladder, Werner Attic Ladder S2208
> Junk, and Werner Attic Ladder S2200 series.
>
> I count at least 50 reports from those eight different threads. Please review them all for
> a more comprehensive view of the extent of this problem. Also, please post your
> complaint on the s2210 (small “s” not capital) thread which seems to have the most
> reports.
>
> If you've had problems with this model, please call the consumer protection hot line at
> 1-800-638-2772 and report these problems so there may be a recall. If you have
> already done so, follow-up with a letter to ask why nothing has been done with respect
> to a recall.
>
> As you can see, many others have had the same problem and it is just a matter of time
> before someone is seriously injured if flawed ladders are not taken off of the market.
> The only way for that to happen is for people like you to report the problem. I know it is
> a bit of a hassle, but please do so for the safety of others. Thank you in advance.

I noticed that many people are just replacing the broken hinges (leaving the other original
hinges in place). Since I have seen reports of both the top and bottom hinges breaking, I
am wondering why these people are not replacing all of the original hinges and why they
have confidence that the other original hinges won’t also break.