Re: Werner S2210 Attic Ladder

More | Report Post

I'm an attorney in Tennessee. I represent a gentleman who was severely
injured when the lower hinges on his Werner S2210 snapped. I was doing
some research and ran across this site. I'm very interested in speaking
with anyone that has had a similar experience as my client. My email
address is ppeel@farris-law.com.

On 11/03/10, Tom Dane wrote:
> On 10/15/10, furious wrote:
>> OMG, the same thing just happened to my husband about two weeks
>> ago. Both bottom hinges snapped off. I wrote the company and they
>> asked me for pictures and I got an e-mail back today that they are
>> going to replace the ladder for free and reimburse us $200 for
>> installing a new one. If there are so many reports of this breaking
>> why didn't they issue a recall?! This is ridiculous. My husband
>> broke his leg AND he had just had shoulder surgery and fell 5 feet
>> to the concrete floor. He could have reinjured himself. This
>> really ticks me off.
>>
>> On 8/03/10, tvb wrote:
>>> On 7/11/10, buck r wrote:
>>>> On 11/03/09, Tom wrote:
>>>>> On 7/07/09, dave d wrote:
>>>>>> On 6/03/09, Mike Smith wrote:
>>>>>>> Hello, i have the Werner S2210 Attic ladder and while
>>>>>>> using it the lower section snapped off breaking the hinge.
>>>>>>> Has anyone else had this problem and if so do you have any
>>>>>>> photos of the broken hinge and area. please if it would
>>>>>>> not be too much of a problem could you e-mail them to me
>>>>>>> at michael@wilsonferry.com Thank you
>>>>>>
>>>>>>
>>>>>> installed about 2 yrs ago,just had the same thing happen.
>>>>>> need to find replacement hinge parts.
>>>>> Same thing just happened to me while I was on it. ladder about
>>>>> 6yrs. old
>>>> put me onhe list,june 2 2010 hinges broke and dumped me on
>>>> floor .knee still sore . any lawyers following this up?
>>>> understand they filed for bankruptcy
>>>
>>> I noticed that many people are just replacing the broken hinges
>> (leaving the other
>>> original hinges in place). Since I have seen reports of both the
>> top and bottom hinges
>>> breaking, I am wondering why these people are not replacing all of
>> the original hinges
>>> and why they have confidence that the other original hinges won’t
>> also break.
>
>
> Same thing happened to me 10/31/09 - both hinges broke. laid up for 7
> months. When I called Werner the woman asked what model number attic
> stairs - as soon as I said S 2210 she told me she would have to switch
> me over to Kristin Hamilton who was handling this. After months and
> months of discussion with her saying that they would like to "work it
> out" before I went to an attorney, she has now informed me that
> the "new Werner" did not assume the liabilities of the formerly
> bankrupt company, and told me that if I did have an attorney she would
> be having the same conversations with him. Their offer to me was so
> insulting it barely covered my out of pocket medical expenses and a
new
> ladder! Has ANYONE filed a lawsuit against Werner for this product
> that should have been recalled years ago? I sold Werner ladders for 7
> years in the 1990s - it was a good company and a good product. I
don't
> know what happened to the products or the management and its customer
> service and caring. Please email me if you have had either a similar
> experience or if you have filed against the company.
bonaire110@aol.com