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Post: Gorilla ladder model #01-24001-01 4 step

Posted by R. Brescia on 11/10/09

    Hello,

    I was using a Gorilla ladder model#01-24001-01 - 4 step
    light duty step ladder yesterday. While working on a
    gutter, this ladder without any prior warning just
    collapsed causing me to fall and get injured. I discovered
    that the leg had a clean break in it at the first step
    where the fastening device is drilled through.I was well
    whithin the weight limit of 225 pounds. Clearly, this
    product is defective and I was wondering if anyone else
    owning this model has had a similar experience?

    I spoke with a product defect person at Tricam this
    morning and was extremely annoyed by both his questions
    and attitude. I got the distinct impression that he was
    holding something back when I continued to tell him that
    his product was defective;like he already knew it.

    I have just started my search to see if others have
    experienced the same thing. I'm curious to know if anyone
    else is familiar with any recalls/defects of this model?

    Thank you.

    Ralph B.

Posts on this thread, including this one

  • Gorilla ladder model #01-24001-01 4 step , 11/10/09, by R. Brescia.

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