Re: werner S2210

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On 2/12/10, Barry wrote:
> On 11/30/09, tvb wrote:
>> On 11/24/09, bob wrote:
>>> Just happened to me last week same problem same ladder
>>> only about three years old
>>
>> Sorry about your ladder accident. PLEASE call the consumer
> protection hot line at
>> 1-800-638-2772 and report this
>> problems so there may be a recall. Many others have had the
> same problem and it
>> is just a matter of time before someone is seriously injured
> if flawed ladders are
>> not taken off of the market. The only way for that to happen
> is for people like you
>> to report the problem. I know it is a bit of a hassle, but
> please do so for the safety
>> of
>> others. Thank you in
>> advance.
>
> I was seriously injured due to a Werner ladder failure. I was
> using a 10 ft Werner
> fiberglass ladder and one of the legs broke inward and I fell
> to
> a concrete floor and suffered a severe closed head trauma and
> broke both arms above the wrist. I now have titanium plates in
> both arms, suffer from cataplexy, narcolopsy, sleep apnea,
> dizziness, slurred speech, headaches, memory loss, and numerous
> problems. I was in trauma intensive care for 7 days and have
> had
> multiple surgeries and still cannot use my right hand. I was
> out
> of work for 3 months following the fall and lost my job due to
> the absence. The fiberglass rails on my ladder splintered due
> to
> UV disintegration of the fiberglass. This was a known defect in
> the Werner ladders and they are still selling these ladders. I
> owned my ladder for 10 years and stored it underneath the eaves
> of my house, out of the sun. The ladder literally shot across
> the
> room and I fell 12 feet. I weigh 230 lbs. and the ladder was
> rated for 300 lbs. I was not above the recommended step on the
> ladder. My complaint is that Werner and Lowes have not
> nationally
> and publically announced this danger because it would probably
> hurt their sales.

WARNING: There have been numerous reported incidences of the hinges on these
S2208 and S2210 models breaking, with little use, resulting in serious injury to the
user. Just do a google search with the search words: Werner s2210 broke.

There are many other threads on counsel.net with reported problems about these
S2200 series ladders (S2208 and S2210). I count at least 8 different threads,
including:

Werner S2210 Capacity hinge shear, Werner s2210, Werner S2210, Werner pull down
attic ladder, Werner Ladder, Werner S2210 Attic Ladder, Werner Attic Ladder S2208
Junk, and Werner Attic Ladder S2200 series.

I count at least 50 reports from those eight different threads. Please review them all
for a more comprehensive view of the extent of this problem. Also, please post your
complaint on the s2210 (small “s” not capital) thread which seems to have the most
reports.

If you've had problems with this model, please call the consumer protection hot line
at 1-800-638-2772 and report these problems so there may be a recall. If you
have already done so, follow-up with a letter to ask why nothing has been done with
respect to a recall.

As you can see, many others have had the same problem and it is just a matter of
time before someone is seriously injured if flawed ladders are not taken off of the
market. The only way for that to happen is for people like you to report the problem.
I know it is a bit of a hassle, but please do so for the safety of others. Thank you in
advance.