Re: Werner Attic Ladder S2208 Junk

More | Report Post

On 3/01/10, Charles Rogers wrote:
> I have a Werner S2208 Attic Ladder 3 or 4 years old that
> has been used about 10 times. The hinge broke at the
> locking point. I called Werner - Their response " You
> can't replace that part you'll have to buy a new ladder."
> If the lower hinge would have broken I could get a
> replacement kit for free. Strange, both hinges are made
> from the same cast alumimun. Rest assured the replacement
> ladder will not be a Werner.

WARNING: There have been numerous reported incidences of the hinges on
these S2208 and S2210 models breaking, with little use, resulting in serious
injury to the user. Just do a google search with the search words: Werner s2210
broke.

There are many other threads on counsel.net with reported problems about
these S2200 series ladders (S2208 and S2210). I count at least 8 different
threads, including:

Werner S2210 Capacity hinge shear, Werner s2210, Werner S2210, Werner pull
down attic ladder, Werner Ladder, Werner S2210 Attic Ladder, Werner Attic
Ladder S2208 Junk, and Werner Attic Ladder S2200 series.

I count at least 50 reports from those eight different threads. Please review
them all for a more comprehensive view of the extent of this problem. Also,
please post your complaint on the s2210 (small “s” not capital) thread which
seems to have the most reports.

If you've had problems with this model, please call the consumer protection hot
line at 1-800-638-2772 and report these problems so there may be a recall.
If you have already done so, follow-up with a letter to ask why nothing has
been done with respect to a recall.

As you can see, many others have had the same problem and it is just a matter
of time before someone is seriously injured if flawed ladders are not taken off of
the market. The only way for that to happen is for people like you to report the
problem. I know it is a bit of a hassle, but please do so for the safety of others.
Thank you in advance.