Re: Werner Attic Ladder S2208 Junk

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On 5/29/10, tvb wrote:
> On 3/01/10, Charles Rogers wrote:
>> I have a Werner S2208 Attic Ladder 3 or 4 years old that
>> has been used about 10 times. The hinge broke at the
>> locking point. I called Werner - Their response " You
>> can't replace that part you'll have to buy a new ladder."
>> If the lower hinge would have broken I could get a
>> replacement kit for free. Strange, both hinges are made
>> from the same cast alumimun. Rest assured the replacement
>> ladder will not be a Werner.
>
> WARNING: There have been numerous reported incidences of the hinges on
> these S2208 and S2210 models breaking, with little use, resulting in serious
> injury to the user. Just do a google search with the search words: Werner s2210
> broke.
>
> There are many other threads on counsel.net with reported problems about
> these S2200 series ladders (S2208 and S2210). I count at least 8 different
> threads, including:
>
> Werner S2210 Capacity hinge shear, Werner s2210, Werner S2210, Werner pull
> down attic ladder, Werner Ladder, Werner S2210 Attic Ladder, Werner Attic
> Ladder S2208 Junk, and Werner Attic Ladder S2200 series.
>
> I count at least 50 reports from those eight different threads. Please review
> them all for a more comprehensive view of the extent of this problem. Also,
> please post your complaint on the s2210 (small “s” not capital) thread which
> seems to have the most reports.
>
> If you've had problems with this model, please call the consumer protection hot
> line at 1-800-638-2772 and report these problems so there may be a recall.
> If you have already done so, follow-up with a letter to ask why nothing has
> been done with respect to a recall.
>
> As you can see, many others have had the same problem and it is just a matter
> of time before someone is seriously injured if flawed ladders are not taken off of
> the market. The only way for that to happen is for people like you to report the
> problem. I know it is a bit of a hassle, but please do so for the safety of others.
> Thank you in advance.

I noticed that many people are just replacing the broken hinges (leaving the other
original hinges in place) on the Werner S2208 and S2210 ladders. Since I have seen
reports of both the top and bottom hinges breaking, I am wondering why these
people are not replacing all of the original hinges and why they have confidence
that the other original hinges won’t also break.