Post: medtronic neuro stim failure
Posted by susan on 4/22/10
I had a neurostim by medtronic implanted 3/08. my battery will not charge. I can not get the rep to meet me to get a read from the machine to find out the problem. After many calls by myself and my Dr. I received a survey asking if the rep was able to fix the problem...lol..I could not even get him to return a call never mind fix it. I told them to expect a call from my lawyer and he finally called. he "trickle" charged the machine for 1 hour. I was then able to charge it 3/4 but took 7 hours, 5 straight and 2 the next day before I gave up. I made another appointment so he could get a reading before we lost the charge again and of course he did not show. I am looking for a lawyer, I am on a mission now. The rep actually LAUGHED at me when I told him I took another day off work, he said "you took a day off for this ha-ha" I don't think it is so funny. I have never sued anyone, even after my first surgery which left me with RSD or my resulting back surgery from the way I walk now ( I lost 2 disks), but now I have had it. they need to realize how much pain people are in to have this machine implanted in the first place, then to treat me like this, when their product failed, is just not acceptable. I also have been suffering with migraines for 4 months now, would like to know if anyone else who's machine failed had this problem, wondering if its connected. Pls. help
Posts on this thread, including this one
- medtronic neuro stim failure, 4/22/10, by susan.
- Re: medtronic neuro stim failure, 4/28/10, by Dee.
|