Re: TCF Bank -Burr Ridge-Collections Dept

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On 9/20/08, Gary wrote:
> On 9/06/05, MDS wrote:
>> Seeking those with experiences of TCF National Bank Burr
>> Ridge collection department. Especially those with
>> knowledge of them refusing to accept payments to create
>> crisis, wrongful threats of foreclosure, egrious violations
>> of EOCA/FDCOA/Illinois Foreclosure Act, etc, and physical
>> threats to itimidate.
>>
>> Current and previous clients, as well as TCF current or
>> former employees with such knowledge should email to allow
>> their story to have a "day in court."
>
> I found this thread when I was trying to google TCF
> Foreclosure policy. I made the mistake of refinancing with
> TCF lured in by their "no closing cost" refinances. I am in
> sales and can't always pay by the due date- the 11th of
> every month. Their collectors are very aggressive and call
> immediately if you are past paying the due date. I was
> never more over 30 days late and I paid all of the late
> fees. I paid one day over the 15 day "grace" period and I
> received a default "acceleration letter" in the mail They
> indicated they would stop accepting payments. I would like
> to know what's up with this bank? Their customer service is
> abysmal. The aggressiveness of the collectors is new to my
> experience. No doubt, I am having a tough time paying the
> bills recently, but I am trying to turn things around and
> this letter seemed to be not only overly aggressive but
> maybe illegal. I would like to hear from others that are
> experiencing similar problems with this bank!

Unfortunately you went swimming with sharks. They can indeed
accelerate your loan if you technically fall into default
(according to the terms of the contract). I don't see why they
would rather accelerate than accept a properly offered "cure"
(payment of all due amounts and penalty/interest charges to
date) but they can if they want.

Good luck with them -- you have my sympathy which won't help
you but it is sincere.