Post: Non-customer sent to collections, credit affected
Posted by Daniel Wilson on 5/24/14
A Washington state medical clinic has mistaken my wife for
one of their customers. They have sent several bills to our
address, have forwarded her to collections, which has
placed derogatory items on her credit history and
significantly lowered her credit score, recently
disqualifying her for a mortgage loan. We called the
collections agency at the bank who said the only
information they used for this was my wife's first and last
name, and the street address. The bills by mail we have
received indicate a person with a different middle name,
and the address does not precisely match any unit
designator in the rental area, indicating either an error
or fraud on the part of the real customer. I'm in the Army
and we are covered by Tricare and go to the on post
hospital, and have no reason to go to this clinic. I ask how can they do this without fully verifying her
identity? Have either the clinic or collections agency
violated any laws in doing this? What can we do?
Posts on this thread, including this one
- Non-customer sent to collections, credit affected, 5/24/14, by Daniel Wilson.
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