Re: Procat Software

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I've had ProCat software for ten years now and have been
extremely happy with it. I've found them to be interested in
user feedback and adding features to it that are suggested by
users. I've found the software to have more features than
advertised and many more than I actually use.
I have a Stylus and have been very happy with it. I don't know
why Tina had such a problem with it, but they send a loaner
machine if your's needs to go in for repair. I've had to send
my in for repair and they were very prompt in fixing it and
returning it.
One of the things I've really liked about ProCat is that when
they change the name of their software you can update it without
having to buy all new software. Also, my Stylus was originally
a Flash and when they came out with the Stylus I was able to
have it converted to a Stylus at a price far less than buying a
new machine. Also, when they updated the Stylus to a flip
screen, they offered to let people send in their machines and
get the flip screen for only the cost of the conversion, which
as I remember was about $250. To me that's whole lot better
than having to buy a new machine to get the newest features.
I've also been very pleased with their tech support; very prompt
in responding and always patient and pleasant.

On 1/28/09, Tina wrote:
> On 11/13/08, Nicki wrote:
>> Anyone have feedback or ProCat software for Captioning and
>> Court Reporting. What about Procat's writers the Flash
>> and the Stylus?
> Buy anything but ProCat! Brand new machine had to be
> maintenenced 3 times in first 6 months. Extremely long wait.
> Software has major problems. Does not do what they
> advertise. Spent $8,000 between machine and software. NOT
> worth the money.