Re: Werner S2210 Attic Ladder

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On 9/06/09, Gary wrote:
> I had the same problem, and it sounds like the same exact
> place. I have pictures and will be sending them shortly.
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> On 7/07/09, dave d wrote:
>> On 6/03/09, Mike Smith wrote:
>>> Hello, i have the Werner S2210 Attic ladder and while
>>> using it the lower section snapped off breaking the hinge.
>>> Has anyone else had this problem and if so do you have any
>>> photos of the broken hinge and area. please if it would
>>> not be too much of a problem could you e-mail them to me
>>> at michael@wilsonferry.com Thank you
>>
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>> installed about 2 yrs ago,just had the same thing happen.
>> need to find replacement hinge parts.

PLEASE call the consumer protection hot line at 1-800-638-2772 and report these
problems so there may be a recall. Many others have had the same problem and it is
just a matter of time before someone is seriously injured if flawed ladders are not
taken off of the market. The only way for that to happen is for people like you to
report the problem. I know it is a bit of a hassle, but please do so for the safety of
others. Thank you in advance.