Re: Werner S2210 Attic Ladder

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On 5/29/10, tvb wrote:
> On 1/02/10, John wrote:
>> On 12/25/09, Phil wrote:
>>> Werner says the model and mk #a are on the ladder on a blue
>>> label but I cant find it anywhere.
>>>
>>> I've drilled out the broken hinges.
>>>
>>> Is there any website that offers replacement hinges?
>>
>>
>> Phil,
>> Werner sent me a complete new ladder no charge prepaid UPS
>> to my work address.
>> The label is on the door when you pull it down on the inside under
>> the rails mine was on the left side. S2210 mk
>>
>> Good Luck, John
>
> WARNING: There have been numerous reported incidences of the hinges
on these S2208
> and S2210 models breaking, with little use, resulting in serious
injury to the user. Just do
> a google search with the search words: Werner s2210 broke.
>
> There are many other threads on counsel.net with reported problems
about these S2200
> series ladders (S2208 and S2210). I count at least 8 different
threads, including:
>
> Werner S2210 Capacity hinge shear, Werner s2210, Werner S2210,
Werner pull down attic
> ladder, Werner Ladder, Werner S2210 Attic Ladder, Werner Attic
Ladder S2208 Junk, and
> Werner Attic Ladder S2200 series.
>
> I count at least 50 reports from those eight different threads.
Please review them all for a
> more comprehensive view of the extent of this problem. Also, please
post your complaint
> on the s2210 (small “s” not capital) thread which seems to have the
most reports.
>
> If you've had problems with this model, please call the consumer
protection hot line at 1-
> 800-638-2772 and report these problems so there may be a recall.
If you have already
> done so, follow-up with a letter to ask why nothing has been done
with respect to a
> recall.
>
> As you can see, many others have had the same problem and it is just
a matter of time
> before someone is seriously injured if flawed ladders are not taken
off of the market. The
> only way for that to happen is for people like you to report the
problem. I know it is a bit
> of a hassle, but please do so for the safety of others. Thank you in
advance.
>