Re: Werner S2210 300lb Capacity hinge shear

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On 4/24/12, Paul Peel wrote:
> I just wanted to note a correction to TVB's post. Bill Audet (to my
> knowledge) has not filed a class action on the Werner S2208 and S2210
> attic ladders. I (and my co-counsel) have. In fact, the copy of the
> complaint on Audet's website is the one we filed in WA federal court.
>
> If you have any questions, please give me a call: Paul Peel (901-849-
> 0544). Or you can email me at ppeel@farris-law.com.
>
> On 4/18/12, tvb wrote:
>> BTW, I just saw that a San Francisco law firm recently (this March)
>> filed a class action suit against Werner because of these S2208 and
>> S2210 defective ladders and Werner's attempts to conceal the problem.
>> Below is a link to the case/firm, if you want to get involved.
>>
>> Good luck.
>>
>> Ted
>>
>> http://www.audetlaw.com/index.php/case/werner_attic_ladders
>>
>> On 2/28/12, Robert Matusevich wrote:
>>> On 2/26/11, RPP wrote:
>>>> On 11/07/10, Merle Jones wrote:
>>>>> On 5/29/10, tvb wrote:
>>>>>> On 10/27/09, tvb wrote:
>>>>>>> On 8/05/09, Harmon wrote:
>>>>>>>> On 1/01/08, Scott Murphy wrote:
>>>>>>>>> Climbing the ladder today to return Christmas items to
>>>>>>>>> garage attic. On top step of lowest ladder segment, hinges
>>>>>>>>> sheared, I fell to garage floor. No injury, yet pretty
>>>>>>>>> hard fall. With box and my weight, now where close to the
>>>>>>>>> 300lb capacity. Hinges were locked, not sure which hinge
>>>>>>>>> sheared first, too busy with the fall. Hinges appear to be
>>>>>>>>> cast metal. Can anyone provide information on how to get a
>>>>>>>>> refund,replacement or recall information?
>>>>>>>> My S2210 mk3 Werner attic stairs broke at the bottom left
>>>>>>>> hing. I fell and
>>>>>>>> hurt my back. When I called, they directed me to buy another
>>>>>>>> model! When I
>>>>>>>> complained that the ladder was less than 3 years old, and it
>>>>>>>> should not
>>>>>>>> have broken with almost no use, they told me there is a fix-
>>>>>>>> it kit. They
>>>>>>>> are sending it to me now, I'll update when it comes in.
>>>>>>>
>>>>>>> PLEASE call the consumer protection hot line at 1-800-638-2772
>>>>> and report these
>>>>>>> problems so there may be a recall. Many others have had the
>>>>> same problem and
>>>>>>> it is just a matter of time before someone is seriously injured
>>>>> if flawed ladders are
>>>>>>> not taken off of the market. The only way for that to happen is
>>>>> for people like you
>>>>>>> to report the problem. I know it is a bit of a hassle, but
>>>>> please do so for the safety
>>>>>>> of others. Thank you in advance.
>>>>>>
>>>>>> WARNING: There have been numerous reported incidences of the
>>>>> hinges on these
>>>>>> S2208 and S2210 models breaking, with little use, resulting in
>>>>> serious injury to the
>>>>>> user. Just do a google search with the search words: Werner
>>>>> s2210 broke.
>>>>>>
>>>>>> There are many other threads on counsel.net with reported
>>>>> problems about these
>>>>>> S2200 series ladders (S2208 and S2210). I count at least 8
>>>>> different threads,
>>>>>> including:
>>>>>>
>>>>>> Werner S2210 Capacity hinge shear, Werner s2210, Werner S2210,
>>>>> Werner pull down
>>>>>> attic ladder, Werner Ladder, Werner S2210 Attic Ladder, Werner
>>>>> Attic Ladder S2208
>>>>>> Junk, and Werner Attic Ladder S2200 series.
>>>>>>
>>>>>> I count at least 50 reports from those eight different threads.
>>>>> Please review them all
>>>>>> for a more comprehensive view of the extent of this problem.
>>>>> Also, please post your
>>>>>> complaint on the s2210 (small “s” not capital) thread which seems
>>>>> to have the most
>>>>>> reports.
>>>>>>
>>>>>> If you've had problems with this model, please call the consumer
>>>>> protection hot line
>>>>>> at 1-800-638-2772 and report these problems so there may be a
>>>>> recall. If you
>>>>>> have already done so, follow-up with a letter to ask why nothing
>>>>> has been done with
>>>>>> respect to a recall.
>>>>>>
>>>>>> As you can see, many others have had the same problem and it is
>>>>> just a matter of
>>>>>> time before someone is seriously injured if flawed ladders are
>>>>> not taken off of the
>>>>>> market. The only way for that to happen is for people like you to
>>>>> report the problem.
>>>>>> I know it is a bit of a hassle, but please do so for the safety
>>>>> of others. Thank you in
>>>>>> advance.
>>>>>>
>>>>> My daughter was stowing some things away in our attic today and i
>>>>> heard this crash. She had fell to the garage floor due to a broken
>>>>> hinge ( bottom right side) on the (Werner) model S2210. Ankle is
>>>>> swollen at this point, may take her in to see doc. I'm mad as hell
>>>>> after reading that this issue has been a problem for quite some
>>>>> time now with no notification of a recall. I will be reporting
>>>> this
>>>>> to the comsumer protection agency as well as with the Werner
>>>>> company, if that will do any good. The ladder is useless now with
>>>> a
>>>>> broken hinge. I'll update after i call Werner!
>>>>
>>>>
>>>> Any luck. The screw holding the hinge to my Werner attic ladder
>>>> (S2210) just sheared off a couple of weeks ago. The other side held
>>>> so I did not fall, but am now concerned about my safety. I presume
>>>> that the sheared screw cannot be replaced without removing the whole
>>>> ladder. In inspecting the screw it looks to be pretty cheap.
>>>> Ladder was made in China I presume to help with profit margins for
>>>> this company. How is this product allowed to remain out there
>>>> without serious injury warning or recall.

One of the hinges on the Werner S2210 mark 2 attic ladder I purchased
sometime ago broke shortly after installation for no apparent reason... I
should have done something about it sooner, but isn't something I need/use
everyday... I won't let me spouse or kids use because of safety concerns...

I needed to get in the attic yesterday, noticed the other hinge appears like
it is getting ready to fall apart prompting me to check online for parts...

After reading about all of the issues & injuries suffered because of the
cheap & defective hinge component decided to share me story also...

I don't think it is right they want $20x2 of my money (plus time) to fix
their design/quality problem!